DUNSTANSURFWEAR

DUNSTANSURFWEAR DUNSTANSURFWEARCall us at, US (+1)  949.910.4309
 AUS  (+61)  7.3102.1900



Dunstan Surfwear Transaction Processing LLC Terms & Conditions

Acceptance of Terms


DUNSTAN SURFWEAR TRANSACTION PROCESSING LLC, DUNSTAN SURFWEAR DESIGN HOLDINGS, LTD. AND STICHTING DUNSTAN SURF DESIGN IP (COLLECTIVELY "DUNSTAN") PROVIDES ITS WEBSITE AND RELATED SERVICES ("SITE") TO YOU SUBJECT TO THE FOLLOWING USER AGREEMENT ("AGREEMENT"). IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS AGREEMENT, DO NOT ACCESS OR OTHERWISE USE THIS SITE OR ANY INFORMATION CONTAINED ON THIS SITE. YOUR USE OF THIS SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. DUNSTAN CAN CHANGE THIS AGREEMENT AT ANY TIME BY POSTING AN UPDATED USER AGREEMENT ON THIS SITE AND DUNSTAN MAY SEND REGISTERED USERS AN EMAIL NOTICE OF THE CHANGES. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOU SHALL CEASE USING THIS SITE. IF YOU DO NOT CEASE USING THIS SITE, YOU WILL BE CONCLUSIVELY DEEMED TO HAVE ACCEPTED THE CHANGES. IF YOU HAVE ANY QUESTIONS ABOUT THIS AGREEMENT, YOU MAY CONTACT US AT ADMIN@DUNSTANSURFWEAR.COM.

Dunstan’s Terms of Service

Dunstan Surfwear Transaction Processing LLC, its subsidiaries, and properties, including www.dunstansurfwear.com  (collectively “Dunstan”) provides its services to you subject to the following conditions.  If you visit or shop at www.dunstansurfwear.com, your acceptance of these conditions are required and implied. Please read carefully. Your use of any current or future www.dunstansurfwear.com services will be subject to the guidelines and conditions applicable to such service or business of Dunstan.

Dunstan Surfwear’s Safe Shopping Guarantee

Dunstan’s #1 priority is to make sure you have a secure, safe and satisfying experience.

Your credit card transactions with us are 100% safe. Period. Our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase. This means no one will ever gain access to your private information.

If your material including but not limited to text, data, photographs, graphics, stitch files, images, information, audio clips, and all digital data or any combination of these elements ("Content") is uploaded as a design for products available to other users on the Dunstan website, you hereby grant Dunstan all additional rights to use such content incorporated herein by this reference, in order to further and advance its’ business.

Order Acceptance:Dunstan may at times request verification of information prior to acceptance and processing of an order.  This will either be done by on-screen pop-up messages or via email. Credit cards are charged as soon as the order is entered by you, our customer, into our database.  Dunstan reserves the right to refuse and cancel any order. Delivery is 2 to 4 weeks and can run as long as 6 weeks during the peak seasons, and or due to high order demand.

Cancellation Policy: You may cancel any order within 24 hours. We cannot guarantee any order will be cancelled if it has already been submitted for processing, which processing happens in all instances within 24 hours of your order.

After 24 hours from the time of your order was placed, we have already cut the specific fabrics for your order, and such fabrics with your instructions have been placed in our order production queue, and therefore may longer be altered. 

If you decide to cancel any order after the 24-hour cancellation limit, we will charge you a wasted fabric fee of US$25.00 – which charge will appear on your credit card statement as Dunstan – Wasted Fabric Charge.  Please understand several very important things about cancelling an order that will result in this charge being assessed:

  • once you place your order, we immediately slot your shorts into our custom tailoring production schedule, and we also allot a date and time of production, as well as a dedicated tailor who is assigned your boardshort order;
  • within 24 hours of your order being placed, the fabrics and accessories you choose for your order are allocated only to your order, and as such are no longer allocated to any other customer, which is what results in you having a design and fabric unique to you and your design; and
  • if your order is allocated a production slot, and your fabrics are cut to your specifications for your order, then that fabric and production slot are not available to another customer who has not cancelled their order, and your fabrics and accessory choices are not-reusable.

Fabric Availability:All fabrics displayed on the Dunstan website are displayed in real-time, and are only available so long as they are present on the website.  If a fabric is no longer available on our website it is likely because the fabric has been fully purchased from other customer orders, or the amount of fabric that remains is not longer sufficient to support an order volume we would normally expect for such fabric. 

Typographical Errors:Dunstan is not responsible for typographical errors or omissions relating to pricing, copy, photography, scanning or entering of personal measurement, or all contact information data.

Dunstan reserves the right to refuse and cancel any order, if such order is believed to have been received in error or under fraudulent pretenses.

Security:Dunstan’s online store uses industry standard SSL v2 (Secure Sockets Layer) encryption technology to protect sensitive data including credit card information. If you prefer, you may email your order to orders@dunstansurfwear.com or you may call in your order and credit card informationto +44.7500.156.165.

ALTERATIONS and RETURNS

For all workmanship-related complaints, please contact us within 2 weeks after the delivery of yourDunstan boardshorts to your required delivery location. Complaints made after this period will not be accepted.   Please follow the following instructions:

THE PROCESS:If you are unhappy with your boardshorts, we request that you submit photos to usregarding your issue(s), with the photos showing our chief tailor the specific complaint(s) using our online form here

Dunstan’s chief tailor will personally review the submitted complaint tailoring file, and the following items to understand the issues with your order: 

  • any photos you have provided,
  • personal profile and measurements,
  • your special requests,
  • the original order details you submitted,
  • the quality of the production, and
  • any additional notes/requests.

For measurement-related complaints we can only rely on proper measuring done by you the customer, so please review our Dunstan Measuring Guide™ located and available for download here.

Please take note and care regarding the proper way measurements are specified and should be taken in our Dunstan Measurement Guide™ – especially concerning your choice to use centimeters or inches for your custom measurements.

We follow international standards for tolerance of apparel production, and all of our fabrics comply with ITF standards that require cotton fabrics to shrink less than 2%.  As most board shorts are made with nylons and other micro-fibers, there is little if any shrinkage that should be expected.

In general, and given our 25+ years of experience, our tailors may add slightly to certain of the measurements that you provide to us, in order that some extra ‘give’ is provided in your boardshort to achieve a very comfortable fit.

If we believe that there may be a serious error in measurement(s) taking, or concerning the actual submission of measurements, we will very likely contact you with specific questions prior to cutting and patterning your shorts prior to starting the custom tailoring process.

ORDER PROBLEM RESOLUTION:

Wrong measurements or styles.If you submitted wrong measurements/styles, we will either remake or alter the fabric at your full expense.  If Dunstan is at fault, we will handle the full cost of alteration/remake. If it's easier to have a local tailor alter this for you, we can offer a refund voucher to be used as a discount for a future order orwe may provide you with a credit in our online store of of up to$25.  

For shipping related complaints.If you provided us with the wrong Ship-To address for your order, you will need to contact the courier to have your package re-routed to the correct address at your own expense. You may incur apackage re-routing fee at your sole expense only.  If Dunstan provided the wrong address to the transporter, Dunstan will handle full re-shipment and/or relatedre-routing costs in order that your boardshorts arrive at your desired destination.

The above resolutions are general guidelines. We review the complaints in a case-to-case basis.

It is always best that you emailour customer service offices here for any concern(s) you may have, in order that we can provide the absolute best resolutions to your problems, issues or concerns.

Sales Tax.Sales Tax is collected for orders only placed and shipped within the United Kingdom and Sri Lanka. Any other duty or customs tax rate fees are applicable as per the delivery addressand country listed in the “Ship To” portion of the invoice for your boardshort order.

Delivery addresses outside of the United Kingdom and Sri Lanka will not incur sales tax assessment, unless mandated by local law.

Privacy.Please review our Privacy and Related Policies below, which also govern your visit(s) to www.dunstansurfwear.com.

Electronic Communications.When you visit www.dunstansurfwear.comor send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any legal requirement(s) that such communications be in writing.

Copyright.All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Dunstan or its content suppliers and is protected by United States and international copyright and trademark laws.

The compilation of all content on this site is the exclusive property of Dunstan and is protected by U.S. and international copyright and trademark laws. All software used on this site is the property of Dunstan or its software suppliers, and is protected by United States and international copyright laws.

Trademarks.Dunstan™, Dunstan Surfwear™ and any other marks indicated on our site are registered trademarks of Stichting Dunstan Surf Design IPor its subsidiaries in the Netherlands, EU, United States andall other countries.  All Dunstan graphics, logos, page headers, button icons, consumer packaging and forms and or scripts, and all service names and trademarks or trade dress are the sole property of Stichting Dunstan Surf Design IP and are exploitable under license only to and by Dunstan Surfwear Design Holdings. Ltd (BVI).  Dunstan’s trademarks and trade dress may not be used in connection with any product or service that is not Dunstan’s or transmitted viawww.dunstansurfwear.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Dunstan™ or www.dunstansurfwear.com.

Your Account.If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

If you are under 18, you may use www.dunstansurfwear.comonly with involvement of a parent or guardian who is over the age of 18 years of age.  Dunstan reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its’/their sole discretion at any time.

Copyright Complaints.Dunstan respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement please call or write us at the email address below:

Stichting Dunstan Surf Design IP

ip@dunstansurfwear.com

Risk of Loss.All items purchased from Dunstan and www.dunstansurfwear.comare made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.  Since we are using international courier companies FedEx and DHL, likely risk of loss although possible, is likely minimal.

Product Descriptions.Dunstan attempts to be as accurate as possible. However, www.dunstansurfwear.com does not warrant that product descriptions or other content on our site is accurate, complete, reliable, current, or error-free.

Applicable Law.By visiting www.dunstansurfwear.com, you agree to the laws of the United Kingdom, without regard to principles of conflict of laws, and will be governed by these Conditions of Use, and any dispute of any sort that might arise between you and Dunstan.

Disputes.Any dispute relating in any way to your visit to www.dunstansurfwear.comor to products you purchase through www.dunstansurfwear.comshall be submitted to confidential arbitration in the United Kingdom, except that, to the extent you have in any manner violated or threatened to violate Dunstan intellectual property rights, Dunstan may seek injunctive or other appropriate relief in any opposition procedure in a court of any intellectual property organisation, such as but not limited to the BBIE, OHIM or WIPO, with respect to the intellectual property that is licensed by the Dunstan Foundation to the Authorized Representative pursuant to the License and its’ Right of Usufruct Agreement governed by the laws of The Netherlands, and you consent to exclusive jurisdiction and venue in such courts as may be chosen by Dunstan. Arbitration under this agreement shall be conducted under the rules then prevailing of the London Court of International Arbitration (the “LCIA”). The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Our Pricing Policy.For shipping to all destinations, the stated prices onwww.dunstansurfwear.comare final. They include the taxes arising from the transaction, particularly any applicable sales taxes. Shipping and handling are billed separately and shown separately on your invoice. The shipping address and order amount is decisive for Ship-To location determination. According to the statutory regulations in some countries, the Dunstan goods we ship to you may be subject to sales or other taxes in the recipient country, and such other sale or other taxes shall be paid additionally upon receipt of the goods by the customer/recipient. Furthermore, the goods may be subject to import duties which the customer/recipient shall pay additionally upon receipt of the goods from Dunstan.

Payment

  • Payment will be carried out according to the customer´s choice of either direct debit or credit card methods. Dunstan reserves the right to limit the method of payment chosen by the customer depending on order value, shipment region or other objective criteria.
  • In case of the method of payment chosen by the customer not being practicable, where Dunstan has met its contractual obligations, in particular if it is the case that a direct debit from the customer´s account is not possible due to a lack of funds or provision of wrong information, then the customer shall reimburse any additional costs incurred by Dunstan or a third-party which carried out the transaction.
  • Dunstan is entitled to make use of the services of trustworthy third parties for the handling of the payment(s):
  1. If it comes to a default of payment of the customer, Dunstan is allowed to assign its claims to a debt collection agency and transfer the personal data required for the handling of payments to these third parties.
  1. In the case of intervention of third-parties in the handling of payments, then payment in relation to Dunstan only counts as made, if the amount has been provided contractually to the third party, so that the third party can dispose of it as it sees fit.

Guarantee

  • Information, drawings, figures, technical data, specifications of weight, measurements and services, which are contained in brochures, catalogues, newsletters, ads or price lists only, are of an informational nature. No responsibility is accepted by Dunstan for the correctness of this information.
  • Data communication via the internet, considering the current state of technology, cannot be guaranteed as being flawless und/or available at any time. Thus, Dunstan shall not be liable for the continuous and uninterrupted availability of the online offering(s) on its website, or claims made about Dunstan by parties other than by Dunstan employees and partners.

Copyrights to Print Designs, Release from Liability

  • If the customer uploads their own design or influences their product in any other way from the way their design appears upon completion of their choices of fabric(s)and accessories offered by Dunstan (ie: text personalization(s) etc.), the customer assures Dunstan that any text and designs are free from infringement on any third-party rights. The costs for possible infringements of copyright, personal rights or naming rights are to be borne completely by the customer, in this case. The customer also assures Dunstan that by individualization of the product, he/she does not infringe upon any other third-party rights.
  • The customer releases Dunstan from all demands and claims which are made due to the infringement of any third-party rights, as far as the customer is responsible for the breach of such duty. The customer shall promptly reimburse Dunstan for all defense costs and other damages resulting from any such action caused by the customer.

Technical and Design Deviations

When fulfilling our contract to deliver custom-tailored products to our customers, we expressly reserve the right to deviate from the descriptions and information in our brochures, catalogues and other written and electronic documents with respect to material, color, weight, measurements, design(s) or other features, as far as these can be considered reasonable for the customer. Reasonable cause for change may result from fluctuations customary in trade and technical production processes.

Data Protection Pledge.

Dunstan uses personal data of the customer for appropriate purposes and according to statutory regulations. The personal data given (i.e. name, e-mail address(es), Ship To mailing address, bank details) for ordering products are used by Dunstan for fulfillment and handling of customer orders. This data is treated confidentially by Dunstan and is not given to any third parties who are not part of the ordering, delivery and payment procedures. The customer shall be entitled to access information on the personal data which Dunstan has saved on their behalf for the provision of their services free of charge. Moreover, they are entitled to the correction of incorrect data, and the blocking and deletion of their personal data, insofar as there is no legal obligation to retain such data.

Place of Fulfillment. Place of fulfillment for all services placed on our Dunstan website is the United Kingdom.

Undeliverable Packages. On very rare occasions, packages are returned to us as undeliverable. We will attempt to re-ship orders that are returned to us as undeliverable.
In an effort to reduce the impact of returned Products, Dunstan reserves the right to donate to charity, or recycle, any returned or undelivered items as deemed appropriate in its sole discretion.

Shipping to Multiple Addresses. Due to the way we ship your shorts by international courier in our special Dunstan consumer pack, we are not able to ship items within the same order and order number to multiple addresses.

Site Policies, Modification and Severability. Please review our other policies, such as our Pricing Policy, posted on this site. These policies also govern your visit to www.dunstansurfwear.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition(s).

Dunstan Surfwear Contact Information.

Corporate Offices

7 Spring Grove Road

Richmond, Surrey TW10 6EH

United Kingdom

OR

contact@dunstansurfwear.com

Hours:

Please feel free to contact us 24 hours a day, 7 days a week

Customer Service:

wecare@dunstansurfwear.com

Press:
info@dunstansurfwear.com

User Account, Password, and Security

To complete your registration, you will provide an email address and a password. You are responsible for maintaining the confidentiality of your email, password and account, and are responsible for all activities that occur under your email, password or account.

It is important for you to protect against unauthorized access to your computer. Be sure to log off of www.dunstansurfwear.comwhen you finish using a shared or public computer.

You agree to (a) immediately notify Dunstan of any unauthorized use of your account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.

Dunstan cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

User Conduct

When using this Site, you agree not to:

  • upload, download, post, email or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, profane, indecent, inflammatory, libelous, tortious, hateful, racially, ethnically, socially, politically, legally, morally, religiously objectionable or otherwise objectionable, or invasive of another's rights including but not limited to rights of celebrity, privacy and intellectual property.
  • impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • upload, download, post, email or otherwise transmit any Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. As a guideline, you may contribute only original work that you have created yourself from original elements. This means you can't use images of celebrities or corporate products, nor images, text, or designs that you've copied from another website without written permission from the owner of such content. You cannot create a "new" image using elements from images other people have created. You cannot contribute a quote or a slogan that is substantially the same as something already written by someone else. By uploading any Content, you represent and warrant that you have the lawful right to reproduce and distribute such Content and that the Content complies with all applicable international, federal, state and local laws, regulations and ordinances;
  • upload, download, post, email or otherwise transmit any Content that would constitute or encourage a criminal offense, illegal activity, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law;
  • use the Service to harm minors in any way, including, but not limited to, uploading Content that violates child pornography laws, child sexual exploitation laws and laws prohibiting the depiction of minors engaged in sexual conduct;
  • upload Content that may be seen as condoning or encouraging unsafe practices that would result in the physical, mental or moral harm of children;
  • upload, download, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or any other form of solicitation;
  • upload, download, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • upload, download, post, email or otherwise transmit false or misleading information;
  • disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers, or networks connected to or accessible through the Site or affiliated or linked websites;
  • access, tamper with or use non-public areas of the Site. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution;
  • disrupt or interfere with any other user's enjoyment of the Site or affiliated or linked websites;
  • frame the Site within another Site or webpage or link to the Site except as permitted in writing by Dunstan;
  • incorporate images or names that would violate a person's right of privacy or publicity;
  • incorporate a current or former leader, politician, religious figure, convicted criminal or notorious person, or other famous person's name or likeness with the likeness of Dunstan;
  • use a manual or automatic device or process to retrieve, index, "data mine" or in any way reproduce or circumvent the navigational structure or presentation of the Service;
  • transfer your Dunstan account to another party without Dunstan's written consent;
  • copy, modify or distribute rights or Content from the Site, service or tools or Dunstan's copyrights and trademarks; or
  • harvest or otherwise collect information about Dunstan users, including any email addresses or other personal information, without their consent.

You acknowledge that Dunstan does not pre-screen submitted Content, but that Dunstan and its designees shall have the right (but not the obligation) in their sole discretion to reject or remove any Content that is available via the Site. Upon placing your order, you acknowledge that Dunstan may review your order, and the Content it contains, for adherence to our guidelines and compliance with the terms and conditions set forth in this Agreement. Dunstan does not endorse any Content submitted to the Site by any user or other licensor, or any opinion, recommendation, or advice expressed therein, and Dunstan expressly disclaims any and all liability in connection with Content. Without limiting the foregoing, Dunstan and its designees shall have the right to remove, without prior notice, any Content that violates this Agreement, or which is otherwise objectionable to Dunstan. You agree that you must evaluate, and bear all risks associated with, the use of any and all Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

You acknowledge and agree that you are responsible for the creation and compilation of your Content, and that neither Dunstan nor any other party involved with the production of any product incorporating such Content assumes that responsibility. Dunstan's production of any product depicting your Content does not indicate that Dunstan approves of the Content, that the Content obeys all applicable laws, or that you are absolved of any liability or harm arising from the use of the Content.

You acknowledge and agree that Dunstan may preserve or store your Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation, storage or disclosure is reasonably necessary and as set forth in our Privacy Policy. You understand that the technical processing and operation of the Site, including your Content, may involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connection networks or devices.

You agree that you are responsible for actions and communications undertaken under your account. Dunstan takes no responsibility and assumes no liability for any Content uploaded or otherwise transmitted by or to you or by or to any third-party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, infringement, obscenity, pornography or profanity you or a third party may encounter. You agree to waive any claims against Dunstan and its affiliates, contractors, agents and employees for losses, damages and injuries which are based on or relate to communications, Content or materials on the Site. You agree to indemnify Dunstan and its affiliates from all claims and expenses, including reasonable attorney's fees, which claims are based on or arise from your violation of any of the provisions of this Agreement.

Proprietary RightsYou acknowledge and agree that any Content, including but not limited to text, data, photos, graphics, etc. or other material contained or distributed on or through the Site, by Dunstan, its advertisers or other third parties, is protected by trademarks, service marks, patents, copyrights, or other proprietary rights and laws. You may not use or distribute any Content received through the Site without the authorization of Dunstan or the Content owner. You agree not to publish, reproduce, copy, in whole or in part, nor upload, download, post, email, sell, or otherwise distribute Content available through the Site, in violation of applicable copyright and other intellectual property laws.

Dunstan shall retain all ownership rights to your Content submitted to the Site. By submitting Content to Dunstan, you grant Dunstan a non-exclusive, worldwide, transferable license to use, copy, reproduce, modify, publicly display, and distribute your Content.

You acknowledge and agree that the Site and any software provided to you or used in connection with the Site, including, for example and without limitation, any API's or other scripts ("Software") contains proprietary and confidential information that is protected by applicable intellectual property and other laws.

Subject to your compliance with the terms and conditions of this Agreement and any additional terms provided in a separate applicable agreement, Dunstan grants you a non-exclusive, non-transferable, non-sublicenseable license to use the Software solely as necessary to use this Site and provided that you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site or the Software, in whole or in part.

Dunstan grants you a non-exclusive, revocable and limited license to use the Content and Dunstan's tools, images, product photographs for the purposes of promoting the site in the condition that you provide appropriate attribution and a link to the Dunstan website. We reserve the right to terminate this license at any time.

The intellectual property rights in or relating to the content of any notes, messages, e-mails, postings, letters, ideas, suggestions, concepts or other written materials which you submit or communicate to Dunstan (excluding the Content you submit) will automatically be deemed to be assigned, granted and transferred by you to Dunstan upon their submission or communication to Dunstan, and you do assign all rights therein to Dunstan and agree that the same will automatically become the property of Dunstan and that Dunstan may use, exploit, copy, publish, implement, transfer and in all other ways deal with such materials and all of the intellectual property rights therein in any way and for any purpose Dunstan may elect, forever.

Intellectual Property Policy. Dunstan respects the intellectual property rights of others. We ask our users to do the same. Dunstan may terminate the accounts of users who infringe, or may infringe, the copyright or other intellectual property rights of others. If you believe that your Content has been copied in a way that constitutes copyright and/or trademark infringement, please notify Dunstan's Copyright Agent, and provide the following information ("Notice"):

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright/trademark interest;
  1. a description of the copyrighted work and/or trademark claimed to have been infringed;
  • a description of where the claimed infringing Content is located on our Site;
  1. your address, telephone number, and email address;
  1. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright/trademark owner, its agent, or the law;
  1. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are authorized to act on behalf of the owner of the copyright/trademark interest involved.

Please note that this procedure is exclusively for notifying Dunstan that your trademark or copyrighted material has been infringed.

Dunstan's Copyright Agent can be reached at: content_agent@dunstansurfwear.com.

Indemnity. You agree to defend, indemnify and hold Dunstan and Dunstan's officers, directors, employees, agents and licensors harmless from all judgments, awards, losses, liabilities, costs and expenses, including but not limited to reasonable attorney's fees, expert witness fees, and costs of litigation arising out of or based on:

  1. Content you submit, post onto, or transmit through the Site,
  2. your use of the Site,
  • your connection to the Site,
  1. your violation of the Agreement. or
  2. your violation of any rights of a third party.

No Resale.  Other than as expressly provided under these terms, you agree not to reproduce, duplicate, copy, sell, resell or exploit for other commercial purposes, any portion of the Site, without Dunstan's express written consent.

Termination. You agree that Dunstan, in its sole discretion, may terminate this agreement including but not limited to termination of your password, account (or any part thereof) or use of the Site, and remove and discard any Content you may have contributed to the Site, at any time for any reason or no reason. Dunstan may also in its sole discretion and at any time discontinue providing the Site, or any part thereof, with or without notice. You agree that any termination of your access to the Site under any provision of this Agreement may be effected without prior notice, and acknowledge and agree that Dunstan may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files of the Site. Further, you agree that Dunstan shall not be liable to you or any third-party for any termination of your access to the Site. Should you object to any terms and conditions of the Agreement or become dissatisfied with the Site in any way, your only recourse is to immediately discontinue your use of the Site and/or terminate your account.

Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

Links. The Site may provide, or third parties may provide, links to other websites or resources. Because Dunstan has no control of such sites and resources, you acknowledge and agree that Dunstan is not responsible for the availability of such sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources or the policies or such sites and resources.  Dunstan is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

Public Reputation. You acknowledge and agree that you will not use any Product ordered from the Site in a way that would be damaging to Dunstan's public reputation or that of its employees, board members, shareholders, licensors, or solution partners. Additionally, you acknowledge that if you choose to display any product ordered from Dunstan, in a public setting, including on the Internet, in a way which disparages Dunstan, Dunstan's board members, employees, shareholders or partners, or any national or international mail, telephony or courier service, Dunstan reserves the right to demand immediate return of the product, and to furthermore pursue all recourses and remedies available under the law. and, in the case of Dunstan Custom Stamps, to invalidate your Dunstan Custom Stamps via cancellation of the bar code.

Product Descriptions. Dunstan attempts to be as accurate as possible to provide a compelling user experience. Dunstan does not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current, or error-free. If a product offered by Dunstan is not as described, your sole remedy is to return it pursuant to Dunstan's Return Policy.

Dunstan prides itself on its relationships with charitable organizations and is pleased that its platform has proven to be an effective fundraising tool for many organizations. From time-to-time, Dunstan participates in specific programs designed to assist charitable organizations to raise funds for their causes. Whenever Dunstan announces these fundraising efforts, you can be assured that Dunstan will ensure that funds will be remitted to the charitable organization as disclosed in such announcements. From time-to-time, Sellers may state they intend to donate their royalties or other sums to charities. Dunstan is unable to verify such statements, so please use caution when relying on them.

New Programs. Dunstan may introduce new or various programs, features and/or products at any time. At the time of release of any new or various programs, features and/or products, Dunstan will publish the governing terms and conditions pursuant to such releases. You agree that you will be subject to such new terms and conditions to the extent that you participate in such new programs or use such new products.

International Access.Our Dunstan website is architected to be accessed from any country in the world.We cannot control to any extent any access issues you may have to our Dunstan website due to any and/or all access restrictions that may be employed or deployed by local governments or agencies in any country at any time.

You agree that Dunstan can translate, as accurately as reasonably possible, text and information that you provide into other languages for use on our foreign domains. We do not guarantee the accuracy of such translations.

Reviews, Comments and Submissions. Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide us, including without limitation, photos, videos, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and non-proprietary, and Dunstan shall have and enjoy the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant Dunstan the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by Dunstan will not infringe upon or violate the rights of any third party.

You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead Dunstan or third parties as to the origin of any Submissions or Content.  Dunstan may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.

Severability. If any provision of this Agreement is invalid, illegal or unenforceable under any applicable statute or rule of law, such provision shall be deemed amended to achieve as nearly as possible the same economic effect as the original provision and the remaining provisions of this Agreement shall in no way be affected or impaired.

Our Community. Our Unite community function is an important part of Dunstan and the user experience at www.dunstansurfwear.com. All registered members are part of our community and we value everyone. Dunstan has established multiple ways for members to interact with one another on the Site, including but not limited to forums, our blog and other social media channels. Please remember that these are public spaces, so use common sense when sharing personal information. Dunstan's role is to facilitate open discussion and support our community through constructive communication. We have some general rules for community conduct, and some spaces have additional rules.

  1. Treat one another with respect. There is a real person behind each name and unique boardshort design..!!
  1. Harassing, insulting, embarrassing or abusing other members is unacceptable.
  • The community spaces are not the appropriate channel to express disputes with others.
  1. Specific transactions and/or feedback should not be discussed in public community spaces. Instead, contact Dunstan privately if you need help with a transaction.
  1. Do not publicly post another person's private information without their explicit consent (for example: email, conversations, letters, phone numbers, addresses or full names).

Violating community policies may result in suspension or termination of certain privileges including account termination.

GDPR Compliance & Privacy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

All credit/debit cards details and personally identifiable information WILL NOT be stored, sold, shared, rented or leased to and third parties.

The Website Policies and Terms and Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, our Customers are encouraged to frequently visit these sections of our website in order to be updated about any changes on the website.

Modifications will be effective on the day they are posted.

  1. Privacy Policy

-   Who we are and how to contact us

-   How we collect your personal information

-   The types of information we collect

-   Ensuring your personal information is only used where lawful

-   Why we collect your personal information and how we use it

-   Sharing your information

-   Business Administration and Legal Compliance

-   How can I unsubscribe from marketing communications?

-   Our use of cookies and similar technologies

-   Children

-   How long do we keep your personal information for?

-   Confidentiality and security of your personal information

-   How to access your information and your other rights

-   Changes to this Privacy Policy

  1. Cookies

Introduction

Dunstan is wholly committed and dedicated to protecting your personal information. It’s your information, and we respect that.

This Privacy Policy gives you detailed information regarding when and why we collect your personal information, how we use it, and how we keep it secure for you.

This Policy also sets out your right to request that we delete, update, transfer or provide you with access to your personal information. This Policy should be read alongside our Terms & Conditions. Please also note that this Privacy Policy only applies to personal information obtained by us – and not information collected from your interactions with any third parties.

Who We Are & How to Contact Us

www.dunstansurfwear.com (our “Website” – as accessed either by desktop or mobile device), and our Services are operated by Dunstan Surfwear Transaction Processing LLC., with UK company number   11916846a division of Dunstan Surfwear Design Holdings, Ltd. (BVI), and located 7 Spring Grove Road, Richmond, Surrey TW10 6EH, United Kingdom.

If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by sending an e-mail to info@dunstansurfwear.com -- attention: Data Protection Officer.

How We Collect Your Personal Information

Generally, we collect your information when you decide to interact with us. This could include purchasing online, over the phone, in person, or when you sign up to receive emails or other information from us.  We also look at how customers use our website, so that we can offer the best possible experience.

We collect information in a number of ways which are listed below:

  • When you register or use www.dunstansurfwear.com(the "Website")
  • When you contact Dunstansurfwear.com by telephone or email;
  • When you enter any event, prize draws or competitions run by dunstansurfwear.com;
  • When completing any surveys that we send to you for research purposes (although you are under no obligation to complete these); and/or
  • When completing any forms for transactional purposes

When you visit our Website, we may use cookies to help make the experience of using our website better and to personalise the service you receive from us – this means we will remember your previous visits and track the pages on our website that you visit.

For more information about how we cookies on our site, please see our Cookie Policy below. When you visit www.dunstansurfwear.com, the dunstansurfwear.com web server may automatically record your public internet protocol ('IP') address.

From time to time, we may also get data about you from third parties. This could include other partners that we have operated partnerships, competitions, and events with.

The Types of Information We May Collect Can Include:

The Types of Information We Collect

We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested, and to keep you up to date about all the latest exciting dunstansurfwear.com news and offers.   

Information We Obtain Directly From You

Here are some examples of information we collect about you when you interact with us:

Customer ID number

Password

Title

Name and Surname

Email address

Contact telephone number(s)

Address information (street, area, house number, postal code, city, country)

Purchase information

Interactions with us e.g. contacting our Customer Service (mobile, chat, messaging systems and/or email).

Payment details

Delivery address(s)

Billing address

Order history, including order number, items ordered and value of orders

Automatically populated IP address*

Information from cookies**

*           When visiting our Website we may collect an automatically populated IP address. An IP address is a unique number which allows a computer, group of computers or another internet connected device (such as your mobile or tablet) to browse the internet. We may also record the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version.

**         For further information about Cookies and how Dunstansurfwear.com uses them, please read our Cookie Policy below.

Information We Obtain Independently From You:

Social Media

Depending on your settings or the privacy policies for social media and messaging services like Facebook, SnapChat, WhatsApp, Twitter etc., you may give us permission to access information from those accounts or services.

Publicly Available Information

We may include information that has been published in the public domain such as articles/ newspapers / online posts or stories.


 

Ensuring Your Personal Information Is Only Used Where Lawful

In order for our use of your personal information to comply with applicable data protection laws, that use by us needs to fall under at least one of the specific lawful reasons that are set out in applicable data protection laws.  Examples of these lawful reasons include our use of your personal information being necessary for the purchase of goods or services, or for the compliance with a legal obligations and regulatory authorities in markets and jurisdictions where we operate.   

Where your personal information is completely anonymous, we do not require a legal basis to use it, as the information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymous personal information may be subject to other laws where your consent is required.

Where your personal information is not in an anonymous form, we will have a lawful reason to use your personal information in such a way to ensure that we provide the very best products to you and our other customers.

Why We Collect Your Personal Information and How We Use It

At Dunstansurfwear.com we like to know our customers – after all, this is how we find new ways to provide you with extraordinary experiences on our website, with our products, and via our other services.

We use information about you in a number of ways, including providing services that you have requested, offering you a personalised experience(s) and informing you about special events or exciting Dunstansurfwear.com news. We may also use the information we have in order to contact you about any information we might need to process your orders, returns or queries.   

Order Dispatches

Further, to carry out our business and to provide a service or carry out a contract with you concerning fulfilment of, and or delivery of products and services you have ordered, we may share your personal information with our delivery partners and third-party concessions.

Payment Processing

We useAllied Wallet (the “Payment Processors”) to process electronic payments associated to specific orders executed on our site, but we do not store or keep your payment details associated with any transactions, other than your contact information in the case that a refund or credit needs to be processed with our Payment Processors. Dunstansurfwear.com does not store any payment card numbers once the transaction has been completed.

Cancellations, Refunds, Returns or Order Tracking

We may contact you with important information relating to your delivery booking or purchased items, such as confirming your order, or letting you know about returns and/or refunds with our Payment Processors.


 

Where We Have Your Consent

We may send you marketing updates and or promotions via email concerning all of the latest news, events and offers at Dunstansurfwear.com.

You can unsubscribe from our emails at any time by clicking the link in any email you receive from us. We may share your email information with third party email marketing providers who assist us in delivering our email marketing campaigns to you. These third parties include: MailChimp.

Or, we may use your details to show you advertising on Social Media platforms like Facebook and Instagram or via other third-party advertising that may appear on other websites you use. Online advertising channels we may use are: digital display, video on demand, search engine marketing, and/or paid social - which all occur on third party sites or platforms.

We may tailor emails and online advertising to the things you love, so they’re relevant to your location, what you have shown an interest in and the things you buy from us.

Sending You Abandoned Cart Email Notifications

If you shop on our site, and place items in your cart for potential check-out, and then choose not to place an order without deleting the items in your cart, we may contact you via email to encourage a potential purchase of the items you decided to abandon in your cart, and we may offer you certain promotions or discounts in order to gain your trust as a potential customer of Dunstansurfwear.com.   

Aggregated Customer Information

We analyse aggregated customer information with other interactions customers have with Dunstansurfwear.com in order to continually improve the products and services we offer through our website. We do this analysis using Google Analytics, Google AdWords, and the back-end systems running our Dunstansurfwear.com website.

We classify our customers audiences into groups or segments, using shopping habits information regarding your personal or professional interests, demographics, experiences with our products and contact preferences. These segments help us to understand our audience better.

We also track anonymous usage statistics on our sites. We used this information so that we can measure the effectiveness of our content and products, and how visitors use our website and our services.

Sharing Your Information

We use third-party platforms to manage and deliver customer relationship management email marketing campaigns, online advertising, customer analytics, booking of appointments, fulfillment of orders, delivery, returns and refunds. By providing these services, your personal information will, where applicable, be used by the service provider on our behalf.

We will check any third-party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information. We have written contracts with them which provide assurances regarding the protections that they will give to your personal information and their compliance with our data security standards and international transfer restrictions.

Business Administration and Legal Compliance

In certain circumstances, we share and/or are obliged to share your personal information for business administration and legal compliance purposes with third parties outside the Dunstansurfwear.com, including, when requested, government authorities.

We may also use your personal information in connection with a business transition (such as a merger, acquisition by another company, or a sale of all of or portion of our assets), to enforce our legal rights and/or to protect the rights of third-parties and it is in our legitimate interest to do so. In such instances it will be necessary to share your personal information with external professional advisors such as lawyers and accountants, or insurers or financial institutions.

We may use your personal information for legal compliance purposes and to enforce our legal rights. In such instances it will be necessary to share your personal information with external parties such as administrative authorities, police and public prosecutors or to comply with courts or government orders. It is our legal obligation to do so.

How Can I Unsubscribe From Marketing Communications?   

We will be sad to say goodbye, but if at any point you do not wish to hear from us, there are a number of ways that you can unsubscribe from our services and communications which are as follows:

You can click onto the "unsubscribe" link in any communication that we send to you by email which will automatically unsubscribe you from that type of communication. Each "unsubscribe" link only relates to that specific type of communication (e.g. marketing communications or survey communications). This means that unsubscribing from marketing communications will not automatically unsubscribe you from our survey communications (or vice versa). Please also note that you may continue to receive communications which are already on route to you for a short period of time while your relevant unsubscribe request is being processed.

Alternatively, you can contact our customer services by calling +44.7500.156.165 Sunday through Thursday from 8am-5pm, and on Saturdays from 10am-4pm or by emailing us at info@dunstansurfwear.com Subject: Unsubscribe Me

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and/or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and Dunstansurfwear.com does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal details to these websites.

Our Use Cookies and Similar Technologies   

Our website, webpages, and emails contain certain cookies, pixels, records and other technologies of which you should be aware.  These cookies track your movements on our site, and/or tag your movements in order to assign certain attributes to your experience on our website.

This Privacy Policy applies solely to personal information collected by us through our services and does not apply to any third-party websites and third-party service providers.

Children

Our customers need to be over sixteen (16) years old to create an account with us and to sign up to receive our newsletter. We do not knowingly collect Personal Data from children under the age of sixteen (16). If you are under the age of sixteen (16), please do not submit any Personal Data through the Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission.

If you have reason to believe that a child under the age of 16 has provided Personal Data to us through the Services, please email us at: info@dunstansurfwear.com, with Subject Line: Attention Data Protection Officer & COO.  We will endeavour to delete all such information pertaining to these instances of data sharing or collection that may exist from our databases.

How Long Do We Keep Your Personal Information?

We keep your personal information in line with our Company retention policy. We only retain information for as long as it is required, which unless you are an active customer, is generally not more than 5 years.

Confidentiality and Security of Your Personal Information

We are committed to keeping the personal information you provide to us secure, and we will take reasonable precautions to protect your personal information from loss, misuse, or alteration. We do not sell your personal information for any purpose.

We have implemented information security policies, rules, and technical measures to protect the personal information that we have under our control from:

  • unauthorised access;
  • improper use or disclosure;
  • unauthorised modification; and
  • unlawful destruction or accidental loss.

All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.

How to Access Your Information and Your Other Rights

You have the following rights in relation to the personal information we hold about you:   

Your Right Of Access

If you ask us, we’ll confirm whether we are processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details) in either CSV or PDF file formats. If you require additional copies, we may need to charge a reasonable fee.

Your Right to Correct Information

If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it corrected. If we have shared your personal information with others, we’ll let them know about the changes where possible. If you ask us, where possible and lawful to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.

Your Right to Delete Information

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

Your Right To Restrict Information

You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances, such as those instances where you contest the accuracy of your personal information, or you object to us processing it. However, this won’t stop us from storing your personal information if you remain a customer of Dunstansurfwear.com.

We will tell you before we lift any restriction(s) to your information, or to any information relevant to you on our website or within our systems. If we have shared your personal information with others, we will let them know about any/all restrictions regarding your information where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.

Your Right To Data Portability

With effect from 25 May 2018, you have the right, in certain circumstances, to obtain and/or request personal information that you have provided to us (in a structured, commonly used and machine-readable format — generally a .csv file) and to reuse it elsewhere, or, to ask us to transfer this to a third-party of your choice.

Your Right To Object

You can ask us to stop processing your personal information, and we will do so, if we are:

  • Relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or
  • Processing your personal information for direct marketing.

Your Rights In Relation To Automated Decision-Making and Profiling

You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.

 

Your Right To Withdraw Consent

If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

Your Right to Lodge a Complaint With The Supervisory Authority

If you are UK-resident customer, and you have a concern about any aspect of our privacy practices, including the way we have handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on +44 (0) 303 123 1113.

If you are an EU-resident customer, and have a concern about any aspect of our privacy practices, including the way we have handled your personal information, you can report it to the EU GDPR Compliance Office by submitting your details and the specifics of your complaint at: https://eugdprcompliant.com/contact-us/ .

Changes to This Privacy Policy

We may make changes to this Privacy Policy from time to time.

To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.

  1. Cookies

Introduction

We use cookies and similar technologies (“Cookies”) on www.dunstansurfwear.com (desktop and mobile version) (the “Sites”) for identification, analysis and advertising purposes. By using our Sites you consent to the storing and accessing of Cookies on your device.

This cookie policy (“Cookie Policy “) is intended to inform you how we use Cookies to assist you in making informed decisions when using the Sites. Please take a moment to read and understand this Cookie Policy. This Cookie Policy should also be read in conjunction with our Privacy Policy and our Terms and Conditions.

Cookies are very small text documents or pieces of software code, which often include an anonymous unique identifier. When you visit a website or use a mobile application, a computer asks your PC or mobile device for permission to store this file on your computer or mobile device and access information from it. Information gathered through Cookies include the date and time of visits and how you are using the website or mobile application.

For more details on Cookies please visit this website which can give you more independent information about cookie technology and their uses on websites served to computers and mobile devices:  http://www.whatarecookies.com/ 

Our Use Of Cookies Generally Requires Your Consent

If you are entering Dunstansurfwear.com from the UK or EU, when you first access our Sites you will be asked to consent to our use of the Cookies described in this Cookie Policy.

Our Sites also uses Cookies for which we do not require your consent. This Cookie Policy refers to these Cookies as “Strictly Necessary Cookies” and without them the services that you have asked for cannot be provided.

Blocking Cookies

You can consent to, or block the use of, specific Cookies by activating the relevant settings in your browser or by following the links below.

For more information on Cookie management and blocking Cookies for a wide variety of browsers, please visit: http://www.aboutcookies.org.uk/managing-cookies

What happens when you do not consent to cookies and or you choose to block cookies that you have previously accepted?

In order to use some parts of our Sites you will need to consent to Cookies. If you choose to withhold consent, or subsequently block cookies, some aspects of our Sites may not work properly, and you may not be able to access all, or parts of our Sites.

What cookies do we use?

The list below sets out more information about the individual Cookies used on our Sites and the purposes for which they are used:

Affiliate Tracking Pixels

If you enter our site via and affiliate network, then this cookie or tracking pixel will support some of the features that make our checkout process quicker and easier to complete for your type of order.  We use this tracking pixel to track your order origination and to pay our affiliate any commission they have earned.  We do not share this information with any third-party partners. 

Cookie Type: Strictly Necessary for Affiliate Traffic   

Google Analytics  _utma  _utmz

These cookies help us efficiently invest in what we spend concerning our online advertising. Google Analytics uses these cookies to discover when you first visited our site, how often you come back and how long you spend shopping. The information stored by these cookies can be seen only by the relevant teams at Dunstansurfwear.com and Google and any confidential information is never revealed.   


 

Necessary Session Cookies

A necessary session cookie is required to follow your progress through the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visited would treat you as a completely new visitor. This cookie does not identify you personally and is not linked to any other information we store about you.

Statistics Cookies

These cookies give us specialised tracking data so that we can improve the way our website works.  These cookies count the number of visitors or gauge the popularity of a particular feature or product on our site. These cookies do not collect personal information; they only allocate a number to identify each individual user and the user's navigation route through the site in order that it can be recorded against that number. These analytics cookies expire at the end of any session.

Cookie Policy Closing Statement

We know that you love to share the great content and product ideas that we have on Dunstansurfwear.com. Please be aware that social networking sites, like Facebook, SnapChat, Instagram and Twitter, might send cookies. We don't control the setting of these third-party cookies, so we suggest you check these types of third-party websites for more information about their cookies and how to manage them.

We hope the above explains things clearly regarding cookies – and please be aware you can set your browser to reject cookies or you can delete them yourself if you wish.

Please check back frequently to see any updates or changes to our privacy and cookies policy.

For any questions regarding this policy, please contact us: info@babyouk.com Subject Line: Privacy Policy | Cookies.

Information Collected by Cookies. Dunstan uses cookies on the Site to improve the quality of our site and services to you. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users.  Dunstan's cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular user at a particular time. That token is then linked to the user information in our secured databases. You can always delete the cookies and reset your browser to refuse all cookies or to display a message when a cookie is being sent. If you reset your browser, some of the Site features and functionality may not be available to you and you may not be able to take advantage of all the features on the Site.

We may work with other companies who place cookies or web beacons on our website. These companies help operate our websites and provide you with additional products and services. They are subject to confidentiality agreements with Dunstan and other legal restrictions. Dunstan does not permit any of these companies to collect personal information using cookies or web beacons on our websites. Certain functionalities related to the provision of additional products and services require marketers to share website usage information about visitors to the Site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics.

Information collected through Product Reviews.You may choose to submit a product review of your design or of other Dunstan products either design by Dunstan or other users of the Dunstan Site.

If you post a review, we may ask for certain information to validate your review such as email address, photo, and your city/state/country of residence. If you submit a review, we may publish your geographic location or other anonymous information but your email address will always be kept private, unless you as the User direct us otherwise.

Additionally, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review.

We believe that users can post helpful reviews without disclosing any personal information.

Licenses.By uploading Designs to the Site or creating Designs with Dunstan's design tools, you grant the following licenses to Dunstan: the nonexclusive, worldwide, transferable, sub-licensable right to use, reproduce, publicly display, sell, and distribute the Design in or on Products and in advertising, marketing, samples, and promotional materials for the purpose of promoting the Site and Products of Dunstan.

Without limitation, this promotion, marketing, or advertising may consist of:

  1. display of your Products;
  1. promotional "streams" of audio Content on the Website,
  • display of pages from book Products on the Site;
  1. Products or content placement in magazines, television shows, movies, and other media;
  1. the sale of Products available on the Site through third party product feeds, whether at retail prices, discounted prices, promotional prices, or as otherwise determined by Dunstan in its sole discretion; and
  1. the sale of Products available on the Site to other retailers, wholesalers, distributors or businesses at pricing as determined by Dunstan in its sole discretion.

You also grant us the license and the right to make modifications to your Design as necessary to prepare your Design for use in a particular Product category or for other manufacturing purposes.

You may remove your boardshort designs (the “Design”) from the Site at any time, but Dunstan shall retain all copyright and other intellectual property rights to your Design. You agree that any mobile deployment of the Site or app deployment in connection with Dunstan Services may impact the license you have granted to us.